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Frequently Asked Questions

You can obtain more information by: 

  • Emailing us at sales@jenmon.com 
  • Calling us at +65 6558 7085/6 or at our hotline number +65 9088 9331

Jenmon is recognised under MOM as a crane manufacturer to issue certificates.

The general entry requirements are as follows: 

  • Singaporeans, Permanent Residents or Holders of Valid employment pass/ work permit 
  • Be 18 years and above 
  • Physically and mentally fit for the course

As of now, Jenmon does not take individual registrations. A minimum group size of 5 is required to register.

As the HR/PIC, You will be required to create an account with us to have access to the training portal. When registering in the portal, you will be required to fill in the details of the participant(s) that will be attending the course.

Kindly refer to the respective course for the details.

Each course duration will vary. Please refer to the respective course on the duration. 

Yes, there will be examinations/assessments. 

As of now, our courses are conducted online in English. More languages will be added in future. 

The theory will be held online and the practical will be held at the scheduled client’s premises. 

Please bring along your work permit and wear full PPE. 

Please call our hotline number +65 9088 9331 to check. 

You will not be able to withdraw or cancel your application. However, your HR/PIC will be able to replace you with another participant when they login to the portal.

An automatic email will be sent to the registered email address. 

You will be given a second chance to retake the test. If you fail again, your Company will have to apply the retake test for you. 

There will be no hard copy issued by Jenmon. Once you have passed the course, your HR/PIC will receive an email with a soft copy of your certificate from Jenmon’s Service Team.

The certificates will be valid for a period of 2 years, starting from the date of the completion.  

Yes, full payment must be made upon course application.

We only accept payment made via PayNow and Credit Card.